Child Safety Policy

1. Purpose of this Policy

This policy explains:

• Our commitment to protecting children.
• Who may use our platform.
• What content and behavior are prohibited.
• How users can report concerns.
• How we investigate reports.
• Actions taken against violators.
• Our cooperation with law enforcement.
• Our ongoing efforts to improve child safety.

2. Adults Only Platform

Shubh Mangal Milan is intended solely for individuals who are 18 years of age or older.

By registering an account, every user confirms that:

• They are at least 18 years old.
• All information provided is true and accurate.
• They are legally capable of entering into matrimonial relationships.
• They are not creating an account on behalf of a minor.

If we determine that an account belongs to a person under 18 years of age, the account may be suspended or permanently removed without prior notice.

3. Our Zero-Tolerance Policy

Shubh Mangal Milan has a zero-tolerance policy against Child Sexual Abuse and Exploitation (CSAE), Child Sexual Abuse Material (CSAM), child grooming, trafficking, coercion, or any behavior that may endanger minors.

The following activities are strictly prohibited:

• Uploading Child Sexual Abuse Material (CSAM)
• Requesting CSAM
• Sharing links to CSAM
• Possessing or distributing illegal material involving minors
• Child grooming
• Sexual conversations involving minors
• Exploiting minors financially or emotionally
• Human trafficking involving minors
• Forced marriage involving minors
• Blackmail or extortion targeting minors
• Attempting to meet minors through the platform
• Encouraging illegal sexual behavior involving children
• Using fake identities to target children
• Impersonating children
• Soliciting personal information from minors

Any such activity will result in immediate enforcement action.

4. Prohibited Content

Users must never upload, post, send, or share content that includes:

• Sexual images involving minors
• Nude images of children
• Exploitative photographs
• Abuse-related videos
• Grooming messages
• Threatening communications
• Obscene conversations with minors
• Violent material involving children
• Links directing users to exploitative websites
• Any content prohibited under applicable law

This prohibition applies to profile photos, private messages, galleries, usernames, biographies, comments, and any other feature available on the platform.

5. User Verification and Identity Checks

To improve safety, Shubh Mangal Milan may implement verification measures such as:

• Mobile number verification
• Email verification
• Government-issued ID verification
• Selfie verification
• OTP authentication
• Additional verification for suspicious accounts

Users who provide false identity information may have their accounts suspended or permanently banned.

6. Monitoring and Moderation

To maintain a safe environment, we may:

• Monitor public content.
• Review reported conversations.
• Analyze suspicious account behavior.
• Detect fake or duplicate accounts.
• Remove inappropriate content.
• Restrict suspicious users.
• Suspend accounts during investigations.
• Permanently terminate accounts that violate this policy.

Moderation may involve both automated systems and manual review by trained personnel.

7. Reporting Child Safety Concerns

Every user has a responsibility to help keep the platform safe.

Please report immediately if you encounter:

• Suspected underage users
• Child exploitation
• Grooming attempts
• Inappropriate conversations involving minors
• Fake profiles targeting children
• Requests for illegal images
• Threats involving minors
• Any behavior that appears unsafe or unlawful

Reports should include as much detail as possible, such as screenshots, usernames, dates, or descriptions of the incident, where available.

8. Investigation Process

When a report is received, our moderation team may:

• Review the reported account.
• Examine available evidence.
• Temporarily restrict account access.
• Request additional information from the reporting user.
• Remove illegal or harmful content.
• Suspend or permanently terminate violating accounts.

We aim to review reports promptly, although investigation times may vary depending on the complexity of the case.

9. Cooperation with Law Enforcement

Where required by applicable law, Shubh Mangal Milan may:

• Preserve relevant account information.
• Retain evidence relating to reported violations.
• Report illegal activities to appropriate law enforcement agencies.
• Cooperate with criminal investigations.
• Respond to valid legal requests and court orders.

Nothing in this policy limits our ability to take immediate action where child safety is at risk.

10. User Responsibilities

Every user agrees to:

• Respect all applicable laws.
• Treat others respectfully.
• Use accurate personal information.
• Never create fake identities.
• Never contact minors through the platform.
• Never share illegal content.
• Immediately report suspicious activity.
• Cooperate with legitimate investigations where requested.

11. Consequences of Violations

Violations of this Child Safety Policy may result in one or more of the following actions:

• Removal of offending content
• Warning notices
• Temporary suspension
• Permanent account termination
• Permanent device or IP restrictions
• Reporting to law enforcement authorities
• Legal action where applicable

Serious violations may result in immediate account termination without prior warning.

12. Privacy During Investigations

Information collected during child safety investigations is handled securely and confidentially. Access is restricted to authorized personnel and may be shared only with competent legal authorities where required by law.

For more information about how personal information is handled, please refer to our Privacy Policy.

13. Educational Commitment

Shubh Mangal Milan believes that prevention is essential to online safety. We encourage users to:

• Protect their personal information.
• Avoid sharing sensitive details with strangers.
• Verify identities before meeting offline.
• Report suspicious behavior immediately.
• Block abusive users.
• Stay informed about online safety practices.

14. Continuous Improvement

We regularly review and strengthen our child safety measures by:

• Updating moderation practices.
• Improving reporting tools.
• Enhancing account verification.
• Reviewing emerging online safety risks.
• Updating policies to reflect changes in applicable laws and industry standards.

15. Contact Us

If you become aware of any content or behavior involving child exploitation or believe a child may be at immediate risk, please contact us as soon as possible.

16. Policy Updates

We may revise this Child Safety Policy periodically to reflect changes in legal requirements, technological developments, or our platform's safety practices. Any updates will be published on this page with the revised "Last Updated" date. Continued use of Shubh Mangal Milan after such updates constitutes acceptance of the revised policy.